Contact the Benefits Team

The Customer Service point is in the Town Hall in Barrow in Furness and you access it through the Cornwallis Street entrance. The reception area is open from 9am till 4pm Monday to Friday.

You can also contact us by telephone or by email.

Housing Benefit or Council Tax Reduction
Email: benefits1@westmorlandandfurness.gov.uk

Other teams in Eden and South Lakeland

Eden Benefits Team

South Lakeland Benefits Team

Customer service telephone service

Revenues and Benefits have a dedicated telephone team who answer all general enquiries from members of the public.

General Enquiries
Telephone: 01229 404242
Lines are open from 8.30am till 4.30pm, Monday to Thursday and 8.30am till 4pm on a Friday

Benefits Visiting Service

If you need help claiming benefits or a reduction or advice we offer a visiting service providing you are unable to call at the Customer Services in person due to:

• illness
• bereavement
• disability
• being classed as being a vulnerable person

The visiting officer can also check or collect any documents required in connection with your Benefit claim or for Council Tax Reduction purposes.

Arrange a visit

Call to arrange a visit.

Benefits Visiting Centre
Telephone: 01229 404242

Final Notice or Summons

We have special technical officers dealing with those customers who wish to make enquires relating to reminders or summons and would like to make an arrangement to pay any outstanding amounts.

Collection Enquiries
Telephone: 01229 404242