Arrange a bulky waste collection
You cannot select a collection day when you apply. This is a chargeable service in which Right2Work will only contact you to arrange the collection after payment has been made as part of the application process.
You'll also need to pay when you book your collection. This can be done by credit or debit card.
Arrange a bulky waste collection
If your items are reusable, you should consider donating or selling them. Find out where you can donate your items.
How much it costs
A single collection, of up to three items, costs £38.15 Extra items cost £9.86 per item, up to a maximum of ten items. For example:
- a mattress would count as one item and cost £38.15
- a mattress, a bed and a sofa would count as three items, and still cost £38.15
- a mattress, a bed, a chair and a sofa would count as four items and cost £48.01
- ten items would be £107.17
The fee paid for collection is passed, in full, to Right2Work and covers the cost of collection and the work to recycle, re-use or dispose of the items collected.
Who collects your bulky waste items
We partner with the organisation Right2Work to make the collections.
The collectors will provide proof of identification. You should not allow any persons to enter your home or collect your items unless you are sure of their identity. If you have any doubt about the identification of the collectors you should contact us.
Find out more about Right2Work and how they dispose of your bulky waste
If you have trade bulky waste
You will need to use a different service.
What you need to do
You must have your bulky items that you have arranged to be collected outside of your property under a cover and dry.
Collectors are only able to accept items that have been booked and paid for. They will not be able to accept any other donations.
You can opt to receive a text message, so you know when the collectors are on their way.
Items that can collected
This includes:
- set of up to eight matching dining or kitchen chairs (classed as one item)
- dining table or kitchen table
- cooker or hob (free standing and detached from the mains gas or electric and cleaned and emptied)
- microwave oven (appliance should be cleaned and emptied)
- dishwasher
- washing machine (disconnected from the plumbing system)
- tumble drier
- fridge, fridge freezer or freezer (defrosted) (appliance should be cleaned and emptied)
- television set or unit
- display unit, cabinet, bookcase or shelving unit
- dresser or sideboard
- office chair, armchair, rocking or easy chair
- settee, sofa/sofa bed or futon
- three piece suite (must be matching, if items do not match each piece is classed as one item)
- standard lamp or bedside lamp
- bed and headboard (classed as one item)
- mattress (must be clean)
- chest of drawers or wardrobe
- mirror (must be in one piece)
- cot
- laptop computer or PC
- desk
- bicycle
- pram or pushchair
Items that cannot be collected
This includes:
- laminate flooring
- carpets
- garden sheds
- greenhouses
- tyres
- builders waste
- window frames
- fitted bathroom suites
- fitted kitchen or bedroom units
- hazardous waste such as asbestos or paint tins,
- fluorescent light tubes
- mobility aids
- domestic waste
- garden waste
- gas bottles
- gas fires
- oil drums
- concrete posts
- glass
- car or motorcycle parts
- bric a brac
- fish tanks
There's a different process for hazardous or clinical waste.
If you need to cancel your collection
Cancellations are accepted up to 24 hours after the booking has been made after this point we will not be able to issue a refund.
Report a missed collection
If we miss your collection, then let us know.
Report a missed bin collection
What happens to your items
This is not a removal service, around two-thirds of the waste that's collected is reused or recycled. Right2work has opened an online store where you can buy refurbished furniture.
Browse refurbished furniture on the Right2work website