Christmas and New Year
Find out how your bin collection days and our opening hours are different over Christmas and New Year.
How to request a garden waste collection, how to buy extra bins and updates to collections.
Request a garden waste collection online
We will consider your request if:
Place no more than three garden waste bins on the kerb or collection point by 7am on collection days.
We will only collect up to a maximum of 5 bags of side waste.
All garden waste should be contained within the bin provided. The bin lids must be fully closed. We reserve the right not to empty a bin if it is severely overloaded as this may cause damage to the bins and our vehicles whilst the bin is being emptied.
Garden waste that has been compacted inside the bin or is too heavy cannot be collected. We will only empty green garden waste bins issued by us. In addition, any waste placed at the side of the bin or on top of the bin will not be collected unless otherwise agreed.
If there is evidence of misuse of the service or the garden waste bin by residents, we reserve the right to cancel the service. The garden waste bin must only be used to collect garden waste from your property.
In winter, low temperatures may cause garden waste to freeze inside the bin. If this happens, we may not be able to collect your garden waste.
Revised collection points for recycling and garden waste at High Carelton, Penrith:
The first green wheelie bin is free; you can buy up to two more bins for £51.00 each.
We will empty a maximum of three garden waste bins in a collection.
Buy an extra garden waste bin online
The village garden waste skip scheme provides skips for villages in Eden to dispose of household garden waste.
Find out more about the scheme
You can request for an assisted collection.