Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
Check if you need a licence to provide facilities for cats and dogs and how to apply for one.
You’ll need a licence if you provide facilities for cats and dogs as part of a business including:
You do not need a licence if:
Find out more about the conditions for cat boarding on GOV.UK
Find out more about the conditions for providing day care for dogs on GOV.UK
Find out more about the conditions for home boarding for dogs on GOV.UK
Find out more about the conditions for dog kennel boarding on GOV.UK
For a new licence or to renew a licence, complete the relevant application form. Send it to us using the details at the bottom of this page, along with any supporting documentation.
Boarding for cats application form (ODT, 41KB)
Day care for dogs application form (ODT, 40KB)
Home boarding for dogs application form (ODT, 41KB)
Kennel boarding of dogs application form (ODT, 41KB)
You must submit a renewal application at least 12 weeks before the licence expires. This is so we can access your application and carry out any inspections in time for the licenced activity to continue without a break.
We also recommend you check if you need planning permission for your business.
Check animal boarding licence fees in Westmorland and Furness
In the Barrow area, you can pay for your application online.
In the Eden area you can pay the fee by calling 0300 373 3300 using payment code: E03042 E8001 and your name and business name as the reference. Alternatively, you can send a cheque by post using the details at the bottom of this page or at the reception at Voreda House.
In the South Lakeland area, when we get your application we’ll either contact you to take the payment by card or send you an email with the details you need to make a payment.
Before we issue a licence, an officer will arrange to visit your premises to inspect your business. This is to see how you look after the animals in your care. We’ll establish if your business can comply with the conditions attached to the licence and assess you to ensure you’re a fit and proper person to carry out the licensable activities. For example, you need a good understanding of the risks involved in the care of the animals and will have to show extensive risk assessments, written policies and procedures during the inspection.
A veterinary inspection may also be carried out for which you'll need to pay an additional fee.
Following these visits a risk assessment will be completed and if your licence is granted, we’ll issue a star rating ranging from one to five stars. Depending on the star rating the licence will be issued for one, two or three years.
Contact the licensing team for your local area.
Town Hall
Duke Street
Barrow in Furness
LA14 2LD
United Kingdom
Voreda House
Portland Place
Penrith
CA11 7BF
United Kingdom
South Lakeland House
Lowther Street
Kendal
LA9 4DQ
United Kingdom