Making a complaint about a school

If you have a complaint about a school, your first step must be to contact the school directly to see if it can be resolved informally.

To make a formal complaint with the school. you should request a copy of the school's complaints procedure from the school directly. Often this information can be found on the school’s website This will help you make the complaint.

The school’s complaint procedure should set out the process for making a complaint and any appeal procedures.

You can find school contact details in our school directory.