Drop-in and share your views on residential services for adults

A care worker and an old woman

As part of a review of residential and nursing homes for adults, Westmorland and Furness Council is asking people to share their views on residential care at public drop-in engagement events this July.

Through its contracts with independent social care providers, each year the council spends over £20 million providing residential care to nearly 800 adults in Westmorland and Furness, including older and disabled people and those with mental health support needs. The support received ranges from essential daily living care and medication provision through to more complex care for those requiring dementia and nursing support.

To gather people’s experiences of adult residential care, public drop-in sessions have been arranged for:

  • Thursday 4 July from 11am to 3pm at Barrow Library
  • Tuesday 16 July from 10am to 2pm at Penrith Library
  • Wednesday 17 July from 10am to 2.30pm at Kendal Library

The council is asking for feedback on what works well, what needs to be improved and what is most important in giving people a good experience of residential care.

The public drop-in sessions are part of a larger project gathering the views of service users, social care providers, councillors and other organisations within this sector.

Cath Whalley, Director of Adult Social Care at Westmorland and Furness Council, said: “Our residential services help to support hundreds of adults across Westmorland and Furness, who are no longer able to manage independently. They provide vital care whilst making people feel at home.

“To help shape how we deliver adult residential services in the future, we really want to hear people’s feedback, so please do come along to one of our drop-ins and help to ensure everyone receives a good experience in our care homes.”

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