Apply for an older person's bus pass
You can apply online, at a library or by post.
Apply online
You can apply online using our NoWcard service. You'll need:
- digital proof of age; A scanned image of your passport, driving license or birth certificate
- digital proof of address; A scanned image of your Council Tax bill, utility bill or bank statement less than three months old, rent book or statement or DWP letter.
- a digital passport type photograph
Apply for older person's bus pass
Apply at a library
Our library staff can help you apply at:
You'll need to take proof of your identity.
Our library staff will take the identity photo for you.
You can also apply for a bus pass at libraries in the Cumberland Council area.
Apply by post
You'll need to complete and return an application form along with proof of identity.
To: Westmorland and Furness Council, NoWcard, Parkhouse Building, Baron Way, Kingmoor Business Park, Carlisle CA6 4SJ
You can get an application form:
- download complete our Older persons bus pass application form (PDF , 249KB)
- request a form from us by email: integrated.transport@cumbria.gov.uk
- from our main libraries in Barrow, Kendal or Penrith
Proof of identity
If you applying at a library or a by post you will need to bring in proof of identity. We will accept.
Proof of age
- birth certificate
- proof of state pension
- passport
- driving licence
Proof of address
- Council Tax bill
- utility bill dated within the last three months
- rent book or statement
- bank statement dated within the last three months
- DWP Letter
ID Photo
Your application will be delayed if your photo does not meet the passport type photo guidelines.
If you’re using a photo taken on your own device, include your head and shoulders. Do not crop your photo - it will be done for you.
If you are applying at a library our staff will take your photo. There are busy periods at libraries so you might have a short wait.