Christmas and New Year
Find out how your bin collection days and our opening hours are different over Christmas and New Year.
Westmorland and Furness Registration Service - Customer Service Strategy
Westmorland and Furness Registration Service's strategy to provide customers with high quality registration services.
Customer satisfaction
| Event | Requirement | Target | National average | Current performance |
|---|---|---|---|---|
|
Customer Satisfaction Customers should be dealt with courteously, with sensitivity and in a personalised manner. To evaluate this and other aspects of service delivery, the customer should be asked a set of questions covering:
|
Customers satisfied | 95% |