Westmorland and Furness Council
Salary: £26,421 - £27,334
The advertised salary includes a supplement (JWC) to the base grade of the post. JWC supplements are conditional on the physical demands and /or working conditions of the role.
Hours: 37 hours per week
Location(s): South Lakeland House, Kendal or Craven House, Barrow-in-Furness
Contract: Permanent
About this opportunity
Do you want to support the improvement of outcomes for children, young people and their families?
Would you like to provide administrative support to Children and Families teams and their managers, and excellent customer service to service users, partners, and other agencies?
The purpose of the Children & Families service, within Children’s Services, is to safeguard and protect children at the highest level of need and improve their outcomes, along with those of young people and families.
If you are interested in being part of a team that is committed to ensuring the best possible outcomes for these children and their families and you possess the ability to work under pressure, we would like to hear from you!
The Role
As a Business Support Administrator, you will provide administrative support to those teams involved in providing early help and safeguarding interventions.
You will provide efficient and effective administrative support within the team to meet operational needs and administer processes and procedures as directed by the Business Support Team Leader, Team Managers and/or Service/Senior Managers.
Who are we looking for?
We are looking for an experienced and successful administrator to provide top level business support and excellent customer service to service users, partners, and other agencies.
Candidates must possess excellent literacy, numeracy, and ICT skills, as well as high level organisational and communication skills. The successful candidate will present a confident, professional image to teams, team managers and other colleagues within the Directorate.
We are looking for someone who is confident and can work independently in a busy, demanding environment, with excellent organisational skills and an ability to use their own initiative.
Having a keen eye for detail and an accurate approach to your work, you will possess exceptional interpersonal and communication skills.
If we have described you, and you share our desire to make a difference for children, young people and their families then please apply today!
If you would like to find out more about the role, please see the attached information or call Ian Loxam on 07775 012890 or Karen Hawkrigg on 07585 134999
What can we offer you!
- Excellent training and development offers
- Flexible working opportunities
- Opportunity to join the Local Government Pension Scheme
- Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
- Various perks and discounts schemes, including money off your phone contract and local gyms
- Competitive rates of pay
- A 12-month digital trial (from 1 June 2024) of a new scheme that allows free workplace car parking for employees in all Westmorland and Furness Council owned car parks between Monday to Friday.
Application and Interview information
Closing date: 14 July 2024
Interview date: 23 July and 24 July 2024
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss.
If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.
Safer Recruitment
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Please read the Supporting Information:
Post Specification
Role Profile