Salary: £37,035 - £37,938
Hours: 37 hours per week (full time)
Location: Parkhouse Building Carlisle (Working from home available)
Contract: Permanent
About this opportunity:
Do you thrive working systematically and effectively in a fast-paced environment?
Are you looking for your next challenge?
We are looking to recruit an enthusiastic, ambitious, and motivated individual to join our established HR Systems Team. In this newly created role, you will join a friendly, hard-working, and proactive team who are passionate about developing key systems to support service delivery and deliver high quality customer service.
The HR Systems Team is a key delivery mechanism for the Council's services providing efficient services to its customers, both internal and external, its partners, officers and members, and the Council's Enabling Services principles
We primarily maintain and develop the Council’s HR and Payroll system (iTrent), providing support to payroll, HR and all managers and employees using the online systems.
Key responsibilities:
As a Systems Development and Information Officer, you will take on a leading role for the support, maintenance, and development of key business management systems, ensuring all appropriate measures are in place, guaranteeing compliance with statutory requirements, and undertaking on-going analysis of the strengths and deficits to support an effective service delivery. As an organisation, we currently use Trent Systems for our Payroll, HR services and manager and employee access, so knowledge of working with this software is highly desirable.
The role will also involve project management, implementation, and the on-going maintenance of these management systems, and the right candidate will consult with managers and users to drive each part of the project, ensuring timescales are met and there is a data, intelligence, and evidence-based approach.
Who we’re looking for:
The right candidate will be an effective communicator, who can respond to any service and customer requirements, whilst positively influencing those resistant to change. You will support systems users to harness the technology available to them, as well as deliver training and ensure consistency, so the ability to adapt your communication style to the required audience is key.
It would be beneficial if you have worked in a large, complex organisation, and have an understanding of relevant local authority performance indicators, procedures, and legislation, including GDPR and Information Security. A team player, who can work with a high degree of accuracy and attention to detail, you will bring innovative solutions and strong problem-solving skills to the team.
Cumberland Council is a modern and supportive employer, and we have both the technology and the commitment to allow our employees to work flexibly and efficiently. Joining this team is an excellent opportunity for professional development, and we support employees with training and mentoring whilst prioritising well-being, ensuring they maximise their talents.
Please note: Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmoreland and Furness Council and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date.
If you would like to have an informal discussion about this role, please contact Mary-Lou Miller on mary-lou.miller@cumbria.gov.uk
Application and Interview information:
- Closing date: 15/04/25
- Interview date:24/04/2025
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Our interview process can accommodate both in-person and virtual formats, with tailored options discussed upon invitation to the interview stage. Preferred for virtual interviews is the use of Microsoft Teams, currently available for new users at no cost. However, should you encounter any challenges accessing this technology, we are open to discussing alternative arrangements prior to the scheduled interviews.
We welcome applications from everyone:
At Cumberland Council, we are dedicated to enhancing the diversity of our workforce, striving to mirror the rich tapestry of the communities we proudly serve. We encourage applications from individuals of all backgrounds and are devoted in fostering an inclusive, supportive culture that embraces and appreciates our unique differences.
As a proud Disability Confident Employer, we ensure that applicants with disabilities, meeting the essential criteria for this position, are guaranteed an interview as part of our commitment to equal opportunities. Your diverse perspectives and talents contribute to our collective success.
We're also an Age Friendly Employer, meaning we commit to providing an inclusive workplace for people in their 50s and 60s and taking the necessary action to help them flourish in a multigenerational workforce. We recognise the importance of mature workers and aim to provide an environment on which they can thrive.
Reasonable Adjustments: We are committed to creating an inclusive workplace. If you require any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know on; Resourcing@Cumberland.gov.uk. Adjustments are not always guaranteed although we will endeavour to make adjustments that are reasonable to accommodate your needs.
Guaranteed Interview Schemes:
Cumberland Council offers a guaranteed interview scheme to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application.
Keeping the people we work with safe:
We are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expect unwavering commitment to this cause from our employees, volunteers, and the Externally Provided Workforce (EPWs). Together, we create a secure environment where every individual is safeguarded and respected.
Please read the supporting information:
Post Specification