Systems Development and Information Officer x 3 CMB1165e
Salary: £35,745 to £36,648 Grade 11
Hours: 37 hours per week
Workbase: County-wide opportunities
Contract: Permanent Contract
About us:
Cumberland Council is a dynamic and forward-thinking authority dedicated to enhancing public services, shaping a better future for our communities. Committed to fostering a thriving community, we aspire to develop and maintain excellent services that prioritise the health and well-being of our residents.
Nestled in the heart of a stunning landscape, Cumberland stands as a testament to a picturesque environment that enhances the quality of life for its residents. At the core of our vision is a commitment to people – both within our vibrant communities and among our dedicated staff. Health and well-being are integral to everything we do, underscoring every initiative and ensuring unparalleled support for all residents.
Embark on the journey to a vibrant future with us, where impactful service delivery and active community engagement unfold against the stunning canvas of Cumberland's breathtaking scenery. Together, let's shape a community that's as dynamic and inclusive as our landscape. Be a part of the transformation! #WeAreCumberland
About this opportunity:
Do you thrive working systematically and effectively in a fast-paced environment?
Are you looking for a new and rewarding challenge?
We are looking to recruit an enthusiastic, ambitious and motivated individual to join our Systems Development and Support Service working with Adult Social Care.
Our Service:
The Systems Development and Support Service is a key delivery mechanism for Adult Social Care providing efficient services to its customers using the Council’s Enabling Services principles.
The Role:
As a Systems Development and Information Officer you will take on a leading role for the support, maintenance and development of our adults’ case management systems ensuring all appropriate measures are in place guaranteeing compliance with statutory requirements and undertaking on-going analysis of the strengths and deficits to support an effective service delivery.
The role will also involve project management implementation and the on-going maintenance of these management systems, and the right candidate will consult with managers and users to drive each part of the project ensuring timescales are met and there is a data intelligence and evidence-based approach.
Who we are looking for:
The right candidate will be an effective communicator who can respond to any service and customer requirements whilst positively influencing those resistant to change. You will support systems users to harness the technology available to them as well as deliver training and ensure consistency so the ability to adapt your communication style to the required audience is key.
You will have worked in a large complex organisation and have an understanding of relevant local authority performance indicators procedures and legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail you will bring innovative solutions and strong problem-solving skills to the team.
This is an exciting time to join the team as we develop the systems and processes to support the new authorities following Local Government Reorganisation.
The post will be based in Cumberland Council. However, the Systems Development and Support Services Team within the ICT Service is an interim hosted service providing services for both Cumberland Council and Westmorland and Furness Council.
If you would like to have an informal discussion about this role, please contact Angela Clark on 07920504884.
What can we offer you:
- Competitive rates of pay.
- 25-31 days holiday each year plus bank holiday allowance
- Leave Purchase Scheme
- Learning and development opportunities
- Flexible working arrangements to help with work/life balance.
- Opportunity to join the Local Government Pension Scheme with defined benefit plans securing your future.
- Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
- Money off your local gym including Better, Newfield Health, The Gym Group and Lifestyle Fitness
- Cycle to Work Scheme
- Eye Test Voucher
- 20% off a Vodafone mobile phone contract for you and up to 5 family and friends
- Various discount schemes including RAC roadside recovery discount and money off local supportive businesses.
- Employee assistance programme including free counselling through Able Futures
- Thriving and inclusive workplace culture commitment throughout all service
Interview Details:
Closing Date: 14/07/2024
Interview Date: 25/07/2024
We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss.
If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.
Safer Recruitment:
At Cumberland Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.
Equality, Diversity, and Inclusion:
Cumberland Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Please read the Supporting Information:
Post Specification
Role Profile